Read about our shipping information?
Shipping Information for vistoi (“we” and “us”) is that the operator of (https://www.vistoi.com/) (“vistoi”). By putting associate order through this website you’ll be agreeing to the terms below. These area units are provided to make sure each party’s area unit is awake to and agree upon this arrangement to reciprocally defend and set expectations on our service. Shipping Information
1. 1. General: Shipping Information
Subject to stock accessibility. we tend to attempt to maintain correct stock counts on our website however from time to time there could also be a stock discrepancy and we won’t be ready to fulfill all of your things at the time of purchase. during this instance, we’ll fulfill the obtainable merchandise to you, and get in touch with you regarding whether or not you’d like better to look at restocking the back-ordered item or if you’d like the Contact us. to method a refund. Shipping Information
2. 2. Shipping prices: Shipping Information
Shipping prices area unit calculated throughout checkout supported weight, dimensions, and destination of the things within the order. Payment for shipping is going to be collected with the acquisition.
This value is going to be the ultimate value for a shipping price to the client.
- 3. Returns: shipping information
3.1 come back thanks to modification Of Mind
vistoi can gayly settle for comebacks thanks to modification of mind as long as a missive of invitation to return is received by the Contact us. among fifteen days of receipt of item and area unit came to the Contact us. in original packaging, unused and in resellable condition.
Return shipping is going to be paid at the purchaser’s expense and can be needed to rearrange their own Shipping Information.
Once the returns area unit is received and accepted, refunds are going to be processed to store credit for a future purchase. we’ll inform you once this has been completed through email.
(vistoi) can refund the worth of the products that came however won’t refund the worth of any shipping paid.
3.2 guarantee Returns: shipping information
vistoi can gayly honor any valid guarantee claims, provided a claim is submitted within ninety days of receipt of things.
Customers are going to be needed to pre-pay the comeback shipping, but we’ll reimburse you upon triple-crown guarantee claim.
Upon coming back receipt of things for the guarantee claim, you’ll be able to expect vistoi to method your guarantee claim within seven days.
Once the guarantee claim is confirmed, you’ll receive the selection of:
(a) refund to your payment methodology
(b) a refund future credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms: shipping information
4.1 Transit Time Domestically
In general, domestic shipments area units in transit for two – seven days
4.2 Transit time Internationally: Shipping Information
Generally, orders shipped internationally area units in transit for four – twenty-two days. This varies greatly counting on the messenger you have got chosen. we tend to area unit ready to supply an additional specific estimate once you area unit selecting your messenger at checkout.
4.4 modification Of Delivery Address
Orders placed before twelve PM – PDT (UTC-07) are going to be sent on identical days, otherwise, among the consequent business days.
Our warehouse operates on a weekday – Fri throughout normal business hours, except on national holidays at which era the warehouse is going to be closed. In these instances, we tend to take steps to make sure cargo delays are going to be unbroken to a minimum.
4.4 modification Of Delivery Address
For modification of delivery address requests, we tend to area units ready to modifier the address at any time before the order has been sent.
4.5 P.O. Box Shipping
vistoi can ship to P.O. box addresses mistreatment communication services solely. we tend to area units unable to supply couriers services to those locations.
4.6 Military Address Shipping
We area unit ready to ship to military addresses mistreatment independent agency. we tend to area unit unable to supply this service mistreatment messenger services.
4.7 things Out Of Stock
If the associate item is out of stock, we’ll watch for the item to be obtainable before dispatching your order. Existing things within the order are going to be reserved whereas we tend to look at this item.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact the Contact us. so we will conduct an associate investigation.
- 5. pursuit Notifications
Upon dispatch, customers can receive a pursuit link from that they’re going to be ready to follow the progress of their cargo supported by the newest updates created obtainable by the shipping supplier.
6. Parcels broke In Transit
If you discover a parcel is broken in transit, if doable, please reject the parcel from the messenger and obtain to bear with our client service. If the parcel has been delivered while not you being a gift, please contact client service with the next steps.
7. Duties & Taxes
Sales tax has already been applied to the value of the products as displayed on the website
7.2 Import Duties & Taxes
For international shipments, import duties & taxes could also be needed to be paid. vistoi pre-calculates these prices and shows them at checkout and provides customers the selection of pre-paying these duties and taxes, or selecting to pay them separately upon arrival in your destination country. vistoi encourages customers to pre-pay duties and taxes as pre-paying these can facilitate a quicker delivery time as they’re going to be less seemingly to be subject to delays at customs at their destination country.
If you refuse to pay duties and taxes upon arrival at your destination country, the products are going to become to vistoi at the purchaser’s expense, and therefore the client can receive a refund for the worth of products paid, minus the value of the comeback shipping. the value of the initial shipping won’t be refunded.
If you alter your mind before you have got received your order, we tend to area units ready to settle for cancellations at any time before the order has been sent. If associate order has already been sent, please see our refund policy.
- 9. Insurance
Parcels area unit insured for loss and harm up to the worth as expressed by the messenger.
9.1 method for parcel broken in-transit
We will method a refund or replacement before long because the messenger has completed their investigation into the claim.
9.2 method for parcel lost in transit
We will method a refund or replacement before long because the messenger has conducted an associate investigation and deemed the parcel lost.
- 10. client service
For all client service inquiries, please email the Support